Helpdesk

Do you have questions or are you facing any issues? We’re happy to assist you.

Current status TestVision

We are committed to ensure that TestVision is always available. Are you experiencing problems using TestVision? Perhaps maintenance is taking place or we are experiencing an unexpected malfunction. On the TestVision status page you can find the current status and incident history of TestVision.

View the current status

Online support

Are you a new TestVision user? Then you should first watch the tutorial below. In this video we show you how to navigate through TestVision from the home page. This will give you a first impression of the possibilities.

More user tutorials can be found in the TestVision portal, which you can access as a customer. Several digital manuals and task aids are also available in this portal:

  • Implementation manuals
  • User instructions and task aids for those who want to delve deeper into specific parts of TestVision

Curious about what the TestVision portal looks like? Request access to our demo environment.

Request a demo

Need more help?

Please submit your questions and report your issues preferably through our Helpdesk Portal. Authorized contacts have received an account from us for this purpose. Are you a contact person, but would you prefer personal contact? Then please call us, we’d be happy to help! The TestVision Helpdesk is available by phone on weekdays from 08:30 to 17:30. Please do not contact us via the general number.

If you are not a contact person, please submit your questions to the TestVision contacts within your own organization or educational institution.